CONTRACT PRICE AND EXPENDITURE
The price is outlined in the event order and invoice and must be paid 7 days before the date of the event.  Any subsequent requests for goods or services will be added to your invoice, with full payment due no later than 7 days after the booking.
All prices quoted are exclusive of GST unless otherwise stated. Prices are subject to change.

STAFF COSTS
Michels Catering and Events (MCE) wait staff and bartenders are available for booking for a minimum of four hours, as per industry standard. Public holiday rates apply to respective dates; these will be quoted upon enquiry only. Bookings including staff must be confirmed 7 days prior to the date of the event.

YOUR RESPONSIBILITIES
You and your guests must ensure the venue is respected; the hirer is responsible for:
· Ensure your guests behave appropriately at the event.
· Ensuring the safety of the guests and ensure that they not to expose themselves harm.
· Not damage the venue facilities and equipment
· Ensure the function finishes at the agreed time and that any decorations and hire equipment are removed at the conclusion of the function.
· Be liable for any damage to the venue property caused by you or your guests and paid by you.
· You agree that an invoice from MCE is evidence of the cost of any damage, and you will pay the invoice on demand.
· Any of MCE lost, broken, or missing equipment will be charged at replacement cost. You agree that an invoice from MCE for the cost of such is sufficient evidence and must be paid on demand by you.

HEALTH AND SAFETY
Under the Health and Safety regulations you are required to exercise our obligations to keep others and our staff from harm. Prior to and /or on arrival we will provide staff with a health and safety induction brief. MCE must keep everyone safe from harm. As the event contact, you will be responsible for ensuring your onsite representatives, guests and sub-contractors not arranged by MCE are made aware of MCE’s safety requirements. We may end the function before the agreed end time in the case of an emergency, or serious disorder by your guests, or where you materially breach any of your obligations under this agreement.

YOU MAY PROVIDE CERTAIN EQUIPMENT AND MATERIALS
You are responsible for the delivery, collection, safety, insurance, of any damage or loss caused to any equipment, materials, or facilities you bring that was not arranged by MCE. You agree that you will not bring to the event or permit or allow to be brought to the event, dangerous or hazardous substances. You may not alter any, fixtures or fittings at any venue, or attach equipment to any fixtures of fittings at the venue without MCE’s consent.

SUPPLY OF LIQUOR
MCE is a fully licensed catering and event company.  We hold a liquor licence and our staff hold RSA qualifications. It is an offence to allow persons to become intoxicated. It is also an offence to serve an intoxicated person. Accordingly, intoxicated people will be asked to leave. If a guest looks under 25, they may need to provide proof of age. Food, non-alcohol drinks, and drinking water are always available.

Guests are NOT to be served alcohol after midnight as per our liquor licence requirements.  

Staff will slow down beverage service 30 minutes before midnight and our staff members will inform guests that the bar will not be serving alcoholic beverages after midnight.  During this time, no bottles of wine will be served and a one drink limit per customer is to be applied.

If a Temporary Liquor Licence application is required, fees will be directly charged to the Client whether the application is successful or not.

In certain situations, including functions held in public areas such as Parks and Gardens council regulations will require the alcohol service area to be fenced off from the public. In this instance the cost of said fencing will be charged directly to the client, including the delivery, and set up charges associated with it.

DISRUPTIVE OR INTOXICATED PERSONS
Our staff have the right to refuse intoxicated patrons. We reserve the right to remove any intoxicated person form event.

Guests, that our staff believe are intoxicated will be informed that they will not be served anymore alcohol.

As the event contact you may be asked to assist our staff remove any guests who are intoxicated or who show signs of becoming aggressive.

DEPOSIT AND PAYMENTS
We accept payment by most credit cards, including Mastercard and Visa (credit card surcharges apply). Our bank account details are located on each invoice for payment by direct transfer. Invoices are to be paid 7 working days prior to your event. Once final numbers are confirmed invoices will be sent for payment.

Any additional charges incurred including damage charges will be invoiced post event.
Payment is required pre-event. Events will not proceed without payment.

BOOKING CONFIRMATION
No booking is confirmed until you have accepted the terms of this agreement in writing.
Menus, final numbers, dietary requirements, bump in times for additional vendors must be confirmed 7 days prior to the event. You will be charged for your confirmed numbers even if they decrease after confirmation.

CANCELLATION BY YOU
· Cancellations must be received in writing. The following charges apply to cancellations:
· 7 to 14-days’ notice - you must pay a cancellation fee of 25% of the total invoice.
· Less than 7 days’ notice- you must pay 50% of the total food and equipment hire charge.

CANCELLATION AND TERMINATION BY US
We may cancel your booking and terminate this agreement at any time if circumstances occur that are outside our control. Any deposits paid will be refunded to you.

DIETARY REQUIREMENTS & ALLERGIES
MCE staff and suppliers prepare all food in accordance with the standards set by Food Standards Australia.

The MCE Catering kitchen and equipment may contain traces of nuts, egg, dairy, gluten and other know allergens. Although care is taken by MCE to ensure these items are not provided to people with food allergies, we cannot guarantee that all dietary requirements will be met.

Whilst we understand the serious implications of reactions to allergens and will endeavour not to contaminate your food with them. However, MCE is not liable for an adverse reaction to food by any guest. If any of your guests have serious food allergies and are concerned, they will be able to bring their own allergen free food in some circumstances. Please check with our staff at the time of booking.

You will be asked to inform MCE of any food allergies which will be noted on the event order.  Before your event begins MCE, staff will identify these guests to ensure they have a safe dining experience.

QUALITY CONTROL
MCE does not part cater any event, including the serving of cakes, desserts, BYO food of any nature without prior consent. This practice contravenes our Food Safety program. Please mention to your MCE booking representative during the initial quote stages if you plan to supply any foods from home, relative or registered food business. Images on our website and marketing material are styled for presentation purposes and may not be indicative of the presentation on the day. Menus are subject to change according to seasonal and supplier availability. We do endeavour to alert clients to any changes; however, this is not always possible and in some instances some products may be substituted for similar quality ingredients.

YOUR LIABILITY
You are liable for, and indemnify MCE for all, losses, costs, and expenses which we incur directly or indirectly as a result of any breach by you of this agreement, including cancellation.

Acceptance of these terms and conditions can be made by return email, or by confirming your order. You are deemed to have read and understand your obligations under this contract.

We cant wait to make your day special!